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Our Customer Service team are here to help you with questions related to the Merch Store, the products and purchases. Questions related to the Valheim game can and will not be answered.
Our Customer Service team work our main service hours, Monday to Friday, from 8:00 am till 5:00 pm CET and will do their best to answer all inquiries within a working day. Delays will naturally occur over weekends and holidays. For the quickest reply, please complete the form below.
- We would recommend you to read the FAQ section, for frequently asked questions and troubleshooting. You may find immediate answers to your questions here: Valheim FAQ
- If you have questions about an existing order, please include your order number with your message.
- Customer Support is not available on weekends, or on Swedish holidays such as Midsummer, Christmas (24-26/12), New Year (31/12-1/1).
- If you prefer sending a traditional letter by mail, do so to: Grimfrost, Sätuna Stommen 4, 52194 Falköping, Sweden. Phone: (054) 7701030